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How to choose a removal company

Business
Residential

Wherever you are moving to, choosing the right removal company can make all the difference on the day. Whether you’re relocating locally, nationally, or internationally, finding the right professionals to handle your move is essential.

Here is our advice on how to choose a removal company that’s right for you.

Moving house takes a great deal of hard work and can be physically exhausting. You will always have more belongings than you think and organising the whole day can be exhausting and stressful. Think about your property and its access. Will you be able to carry all of your boxes and furniture down the stairs? Do you have a lot of antiques or valuables that will need extra care?  Sometimes it’s better to get the experts in. Here’s where to start and how to choose a removal company.

Plan early and do your research

  • Get multiple quotes: It’s always a good idea to contact several moving companies to get quotes. Requesting in-person visits ensures that you receive accurate estimates, so there are no hidden surprises later. They can take a few weeks and companies get booked up in advance so start getting them in well before you completion date.
  • Compare the services they offer: Look beyond just the price. Consider additional services offered like packing, storage, late keys or special handling for fragile items.
  • Check reviews and testimonials: Read online reviews and ask for recommendations from friends, family, or colleagues. A reputable moving company should have positive feedback and a solid track record.

Insurance – are you insured?

As a starting point check your home contents insurance to see what level of insurance you have and if your property is insured on moving day. Most professional removal companies will have insurance in place for any breakages or loss of your property while in transit. Discuss it with your removal company to check the details and if they haven’t got any they might not be right for you. Remember cheapest is not always the best!

Look for credentials

  • See if they are membership of professional associations: Companies affiliated with organisations like the British Association of Removers (BAR) are usually more reliable, adhering to high standards in the moving industry.  It also means you will have assistance if you need to make a claim.
  • Check they are registered waste carriers if you need to get rid of items during the move. You can check them out if you ask for their registration number. This ensures responsible and legal disposal of waste materials.

Ask about their packing and unpacking services

  • Flexible options: Many removal companies offer different packing solutions, ranging from self-packing to full-service packing. This can save you time and reduce the stress of preparing for your move.
  • Professional packing materials: A reliable company should provide high quality packing materials to protect your belongings, ensuring they arrive at your new home in the same condition.

Understand their moving process

  • Late Key Guarantee: Some moving companies offer a late key guarantee, which means they won’t charge you extra if there are delays in getting the keys to your new property.
  • Vehicle and Equipment Maintenance: Ensure the company has well-maintained vehicles and equipment to handle your move safely and efficiently.

Customised moving plans

  • Personalised Itinerary: Reputable removal companies will offer a personalized moving plan based on your needs. This plan should include a timeline and an organized schedule to streamline the moving day.
  • Dedicated Account Manager: Having a single point of contact helps in addressing any concerns or questions you might have during the process.

Choosing the right removal company requires careful consideration of various factors, but doing the research and comparing your options will go a long way to having a stress-free move.

For more resources, you can download our Home Moving Checklist here.

For more advice or to book a free, no obligation removal quote, call 01494 774186 or fill in our quick quote form

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