Certifications

BAR Member Number C074

At Clarks of Amersham we are members of the BAR, The British Association of Removers. They aim to promote excellence in the removals industry.

Being a member means you are assured that we have complied to the Chartered Trading Standards Institute approved code of practice. This code ensures that the standard of service, the quality of the materials, vehicles, warehouses, staff and all of their training are of the highest quality.

For over 100 years the BAR has been the recognised voice of the professional moving and storage industry in the UK but not any removal company can become a member. They regularly inspect potential and existing members ensuring they fulfill a stringent set of rules and regulations, carrying out on-site inspections and frequently monitor customer service and satisfaction.

What this means for you.

• Our staff will be punctual, courteous and honest in our dealings with our customers
• We will deliver a quality, safe service
• We will provide detailed written quotations with terms of payment
• We will have and will use the suitable packaging materials, equipment and vehicles
• Our customers will receive assistance with compensation procedures in the event of any claims for loss or damage

The Furniture & Home Improvement Ombudsman

The Furniture & Home Improvement Ombudsman is an independent not for profit organisation based in the UK. They specialise in alternative dispute resolution for customers of its members in the retail, furniture and home improvement industries. They help both sides reach a fair and reasonable outcome, which is binding on their members. As a membership-based scheme, it also provides training and education services to its members which aim to raise standards, improve service and inspire consumer confidence.

www.fhio.org

BS EN 12522

For furniture removal services for private individuals. This demonstrates to our potential customers our ongoing commitment to service. It’s a voluntary certification that shows our service meets the applicable and appropriate British and European standards for quality, safety, performance and trust. You can download our BS EN 12522 certificate here.

ISO 45001

A set of policies, processes, and procedures designed to manage occupational health and safety risks within the workplace. By maintaining this certification, we are able to provide a safer working environment, reduce workplace incidents, meet legal and regulatory requirements, encourage employee participation, and continually improve our health and safety performance. You can download our ISO 45001 certificate here.

ISO 9001 Quality Management System

A set of policies, processes and procedures that are required to plan and execute our business activities. By continuing to achieve this certification we are able reduce our costs, collect and assess feedback thus improving our customer satisfaction levels, work more efficiently and improve the quality of the service we provide. You can download our ISO 9001 certificate here.

ISO 14001 Environment Management Systems

An internationally agreed set of standards that helps us improve our environmental performance through more efficient use of resources and reduction of waste by driving down our energy usage and streamlining the way we handle and dispose of waste.

By achieving this certification, we are saying to you that we are a removal and storage supplier to be trusted. We are committed to help reduce the impact we have on the environment and continually review our policies, and procedures, measure and obtain feedback and make improvements to our day-to-day operations based on these results. You can download our ISO 14001 certificate here.

FORS Silver Level

Fleet Operator Recognition Scheme (FORS) is a voluntary certification scheme for fleet operators which aims to raise the level of quality within fleet operations, and to demonstrate which operators are achieving exemplary levels of best practice in safety, efficiency, and environmental protection.

Achieving this level is absolute testament to our fantastic, hardworking team and reinforces our dedication to continued improvement in best work practices with particular emphasis on Health & Safety and being environmentally friendly.

By achieving FORS Silver certification shows our fleet is compliant with the CLOCS Standard for Construction Logistics and with TfL’s WRRR (Work Related Road Risk.)

How does FORS benefit our customers?

• We help you and your business deliver a better service.
• Drives best practice. By using a supplier who carries the FORS certification you will be helping to improve overall levels of safety, efficiency and environmental protection within the industry and helping enhance a health and safety culture within your company.
• Strengthens your supply chain. By contracting a FORS certified supplier helps to boost your operational efficiency and performance.
• Improves sustainability. By using a supplier with a FORS certification this drives lower fuel consumption, cutting carbon emissions and helping you reduce your environmental impact.
• Maximises safety. Our well-trained drivers and well-maintained vehicles mean FORS acts as a guarantee that your operate with improved road safety.

Registered Waste Carrier

At Clarks of Amersham, we are a registered waste carrier (CBDU152145), fully authorised to handle and dispose of waste responsibly. Our commitment to environmental stewardship means we work diligently to ensure that waste is processed in compliance with all regulations, diverting as much material as possible from landfill through sustainable recycling methods.”

ICO – Information Commissioner’s Office

At Clarks of Amersham we are registered under the Data Protection Act 1998. Our registration number is Z2904282

APG

A customer protection scheme that safeguards advance payments made to BAR member removal companies. By maintaining membership of the BAR APG Scheme, we provide our customers with added financial security, ensuring that eligible prepayments are protected should a member company cease trading before the removal service is completed. This demonstrates our commitment to professionalism, trust, and customer confidence. You can download our BAR APG Scheme certificate here.